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Certified First Level Manager Books

Name SKU Price Thumbnail Image Description  
Certified First Level Manager Workbook 24710-4000 $150.00 This comprehensive, self-directed workbook is aimed at those individuals who have been working as retail sales associates and wish to move into management. This is also a great tool for existing first level managers, and is based on the related establishe Product Details
National Occupational Standards - Certified First Level Manager 24700-4000 $35.00 The National Occupational Standards for the Canadian retail industry will help retailers identify the skills and knowledge that their employees should possess, and help to measure and evaluate their employees' performance. Product Details
Cahier de formation - Superviseur Superviseure de premier niveau 24715-4000 $150.00 Ce cahier d’autoformation est destiné aux personnes qui possèdent déjà une expérience de travail dans le commerce de détail et qui souhaitent pouvoir accéder à un poste de gestionnaire. Également utile aux superviseurs de premier niveau déjà en place, il Product Details
Normes de compétence nationales - Superviseure de premier niveau 24705-4000 $35.00 Le cahier des Normes de compétence du superviseur de premier niveau traite des notions suivantes : professionnalisme, communication, leadership, ressources humaines, exploitation, marketing, vente, et service à la clientèle. Product Details


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Retail Council of Canada

CRI acknowledges the generous support of the following sponsor.

Interac