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eLearning Module

Name SKU Price Thumbnail Image Description  
Customer Service and Sales Skills – eLearning module - English 24630-4000 $29.00 Developing excellent customer service and sales techniques are crucial skills for any retail employee. Adapted from the Retail Sales Associate Workbook this course focuses on all areas of customer service including: making the sale, closing the sale and Product Details
Human Resource Skills – eLearning module - French 24835-4000 $29.00 By learning essential human resource skills you will increase your personal leadership potential and address the needs of your company. Product Details
Leadership Skills – eLearning module - English 24820-4000 $29.00 Leadership is an essential skill for managers as they must inspire and encourage their co-workers. Adapted from the First Level Manager Workbook this course teaches managers to facilitate change, delegate tasks, promote teamwork and motivate staff. Product Details
Leadership Skills – eLearning module - French 24825-4000 $29.00 Leadership is an essential skill for managers as they must inspire and encourage their co-workers. Adapted from the First Level Manager Workbook this course teaches managers to facilitate change, delegate tasks, promote teamwork and motivate staff. Product Details
Customer Service and Sales Skills – eLearning module - French 24635-4000 $29.00 Developing excellent customer service and sales techniques are crucial skills for any retail employee. Adapted from the Retail Sales Associate Workbook this course focuses on all areas of customer service including: making the sale, closing the sale and Product Details
Human Resource Skills – eLearning module - English 24830-4000 $29.00 By learning essential human resource skills you will increase your personal leadership potential and address the needs of your company. Product Details


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Retail Council of Canada

CRI acknowledges the generous support of the following sponsor.

Interac