Certified Retail Sales Associate Trainers Guide

The RSA Trainer's Guide has been developed to assist trainers, job coaches, and supervisors conduct training for retail sales associates in either a classroom or workplace setting.  The Trainer's Guide instructs trainers on the following:

• How to set up and conduct job training sessions.
• Provides information on training methods, learning styles and the development of training plans.
• Provides ready-made lesson plans and training activities.

(RCC members receive a 10% discount - Call 1-888-373-8245 to receive your RCC discount code)

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